FAQ

All of our vouchers are sold as online booking, please follow the instructions on your voucher and visit www.adventure001.com/redeem where you will be able to activate your voucher and select a date.

The original Confirmation/Boarding Pass likely went to your Junk Mail folder.

I have just resent it – hopefully you have received it this time.

If not, you can access it directly at www.adventure001.com/book. Please login and click on Manage My Vouchers.

If you are buying a voucher as a Christmas Present then include the word "Christmas" or "Xmas" in the message and the voucher will be automatically be valid from the 25th December so that you don't lose any time.

Many of you are understandably contacting us concerned about the current public health issue.

At this stage, we plan on being fully operational from June onwards however if anything was to change, we would of course contact you as soon as possible to discuss re-arranging your flight for a later date in the year and your voucher would be extended for you free of charge to enable you to do so.

If you would prefer to re-book now for a later time, that is absolutely fine. You can do this by logging into your account at www.adventure001.com/book and selecting 'Manage My Vouchers', or if you prefer to discuss options with me directly please email me at melissa@adventure001.co.uk and I would be more than happy to assist further.

Due to the Corona Virus we are now recommending that everyone does move to a date in June onwards, as any bookings between now and the beginning of June are likely to be postponed, to ensure the health and safety of our customers and staff. We are currently in the process of adding thousands of more places at all venues for June, July & August – which are the best months to enjoy your experience.

We are here to help, there is no charge for re-booking and we are extending your voucher for a further 12 months now so you do not need to worry about your voucher validity. To re-book for a later date you have the following options :-

ONLINE (24/7): Please visit www.adventure001.com/book and click ‘Manage My Vouchers’ to Book/Rebook
EMAIL : Please reply to for any assistance to melissa@adventure001.co.uk and I can discuss re-booking options with you
PHONE (09:30 – 17:00 Mon-Fri): Call our team on 020 8266 1562 for help


Thank you for your understanding during this unprecedented time.

You are only able to change the date of your experience after a booking has made by logging back into www.adventure001.com/book and clicking on Manage My Vouchers.

Please note you can only change your date 7 days or more in advance of your booking. Within 7 days you cannot change your date, but can change the participant(s) name(s).

You are only able to change the names of the participants after a booking has made by logging back into www.adventure001.com/book and clicking on Manage My Vouchers.

Requirements To Gain a PPL(H) Licence - The EASA PPL(H) Course

In order to qualify for the issue of a PPL(H), a candidate must complete the following:

A minimum of 45 hours flight instruction, at least 10 of which must be pilot in command (i.e. Solo). This training must be in accordance with the Civil Aviation Authority (EASA) recognized syllabus. (The 45 hours flight training may be reduced to 40 hours if you hold a valid PPL(A).)
The requirements for solo flight are that you are 16 years or over and that you obtain a EASA-FCL Class 1 or 2 medical certificate from an Authorised Medical Examiner.
Obtain a Radiotelephony (RT) licence - oral exam. This exam is offered at the airfield.
Pass a qualifying cross-country and general flight test (GFT). The cross-country flight has to be 100nms and include landing away at 2 aerodromes en-route.
Pass 9 ground exams - the pass mark for each exam is 75%. See below for more details.
A skills test must be taken with a flight examiner within 6 months of completing the flight instruction.
There is no maximum age for gaining your PPL(H). However, you must be 16 years or over to fly solo, and 14 years or over before your flying experience can count towards obtaining a licence. You can hold your PPL(H) licence on your 17th birthday.

Please see www.northumbria-helicopters.co.uk/Flight-Training/PPL-Training for Pricing and further details including CPL Training requirements

We are happy to fly pregnant passengers however we cannot give medical advice, please consult your doctor if you have any concerns at all before taking your flight.

To rebook after a postponement please click on www.adventure001.com/book where you can login with your email address and password.

You will find your voucher under Manage My Vouchers where you can select the Rebook option.

Please note we are continuously adding new dates so if you can't find anything suitable try again in 7 days time.

Yes, the most popular choice is our "Double Mileage" upgrade increasing your flight from 6 to 12 miles for just £20 per passenger but you can upgrade for longer and enjoy a more scenic flight.

Please call us on 0208 266 1562 or email us contact@adventure001.co.uk to arrange a call back.

Please follow the weather check procedures on your boarding pass:

Helicopter Pleasure Flights
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Just BEFORE setting off - YOU MUST CALL 0871 288 4425 or LIKE US NOW www.facebook.com/001ADVENTURE001 TO CHECK YOUR FLIGHT IS GOING AHEAD

Flying Lessons or any other Experience
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Please call the number on your boarding pass

If your flight is postponed, please REBOOK by clicking on www.adventure001.com/book where you can login with your email address and password.

You will find your voucher under Manage My Vouchers where you can select the Rebook option.

Please note we are continuously adding new dates so if you can't find anything suitable try again in 7 days time.